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InMotion Hosting has been embraced by many users as a reliable and customer-friendly option for web hosting and email service. Customers …
Starting at $2.49 per month
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What is InMotion Hosting?
InMotion Hosting presents itself as a web hosting company that boasts the latest enterprise building tools, technology, and professional expertise to speed business growth. They state their 24/7/365 U.S.-based customer service experts respond to call, chat, or email anytime.Offering what…
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Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.inmotionhosting.com/shared…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $2.49 per month
Product Demos
InMotion Hosting Review (2023) ❇️ Speed Test, Live Demo & My Honest Web Hosting Recommendation
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Inmotion Hosting Review 2022 - Fastest Affordable Hosting? Pros & Cons & Details of Inmotion Hosting
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InMotion Hosting Review [2023]
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is InMotion Hosting?
InMotion Hosting presents itself as a web hosting company that boasts the latest enterprise building tools, technology, and professional expertise to speed business growth. They state their 24/7/365 U.S.-based customer service experts respond to call, chat, or email anytime.
Offering what they describe as a fast and easy website hosting and technology solutions with all the essential features a small business or a brand new website needs to be at its best, InMotion states their services comes with 99.99% uptime, free SSL, 1-click WordPress installs, and a free domain for a year. They further state their servers sit in highly secured data centers offering maximum uptime, top-notch hack and malware security.
InMotion Hosting Features
- Supported: 24/7/365 Customer Service
- Supported: UltraStack Infrastructure
- Supported: Managed & Unmanaged Plans
- Supported: cPanel & WHM Tools
- Supported: Web Design Services
- Supported: Free SSL Certificates
- Supported: Free Domain Name or Domain Transfer on Most Plans
- Supported: Up to 90-Day Money-Back Guarantee
- Supported: High-Availability Servers
- Supported: Free/Discounted Hosting for Students & Educators
- Supported: Web Hosting Affiliate Program
InMotion Hosting Video
This is InMotion Hosting - A Look Inside Our Company, Culture, and Services
InMotion Hosting Integrations
- WordPress
- cPanel
- Google Workspace
- BoldGrid
InMotion Hosting Competitors
InMotion Hosting Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Linux |
| Mobile Application | No |
Frequently Asked Questions
InMotion Hosting starts at $2.49.
Reviewers rate Support Rating highest, with a score of 1.
The most common users of InMotion Hosting are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
InMotion Hosting has been embraced by many users as a reliable and customer-friendly option for web hosting and email service. Customers have migrated their websites and clients from previous hosting companies, finding InMotion Hosting to be a dependable solution. This product caters to the needs of businesses and individuals alike, accommodating multiple websites and email accounts. It has become the preferred choice for those seeking an affordable and scalable solution for hosting websites and database resources.
In addition to its broad appeal, InMotion Hosting offers specialized features that cater to specific use cases. For instance, it excels in hosting server-intensive applications by allowing users to allocate memory and CPU resources to each client as needed. This makes it a top choice for businesses requiring a robust environment for their applications. Moreover, InMotion Hosting's managed VPS server option has proven invaluable for a residential real estate brokerage that relies on it to host their website.
While many users have had positive experiences with InMotion Hosting, there have been instances where customers encountered challenges. Some have reported difficulties with migrating their websites, while others have experienced issues with a buggy platform. These incidents led to frustration and negative experiences for these users. Additionally, the support team has faced criticism for being unhelpful and snarky, often redirecting users to billing without providing adequate assistance. Despite these drawbacks, InMotion Hosting remains a popular choice for hosting websites and consolidating online services in one place.
Great Customer Service: Reviewers appreciate the readily available and helpful customer service provided by the company. Multiple users have mentioned that the support team is friendly, knowledgeable, and prompt in their responses.
Ease of Use with Familiar Tools: Some users find it convenient that the company offers WHM and CPanel management tools, which they were already familiar with before switching. This familiarity adds to the ease of use for managing their hosting services.
Affordable with Excellent Technical Support: Several reviewers consider the service to be of great value due to its low cost, ease of use, and excellent technical support. They commend the support team for their assistance and highlight the affordability of the service.
Isolated Server Issues: Some users have mentioned experiencing extended down-times and site restorations due to isolated server issues. These incidents have caused inconvenience and frustration for the affected customers.
Long Wait Time for Chat Support: Several reviewers have expressed dissatisfaction with the wait time for chat support, stating that they had to wait longer than 15 minutes on some occasions. This has led to delays in getting their issues resolved promptly.
Outdated Aesthetics of Website: Some users have commented that the aesthetics of the website feel somewhat outdated. They believe that a more modern and visually appealing design would enhance their overall experience.
Attribute Ratings
Reviews
(1-7 of 7)Companies can't remove reviews or game the system. Here's why
October 09, 2023
You think you are saving money, but you are wrong. In my experience, in the long run InMotion Hosting WILL cost you more
We are using it for website hosting. Unfortunately, in my opinion, it is extremely sub par. We wanted to upgrade to their VPS services as this seemed like a great choice and USUALLY staying with your hosting company makes everything easier.
BOY WAS I WRONG. Its been nothing but a mess. Sales said migration was included. Haha, joke on me, included int he fact that I can migrate the site myself, they won't help at all. Then their platform i is extremely broken. In my experience, it is buggy, and doesn't work as it should, and their support articles that their chat people love to send you are incomplete.
In my experience, the support team gets snarky with you fast, loves to push you to billing (so yes, they seem cheaper then much better options like Cloudways but in the end they are actually way more expensive because of the time it takes to deal with their support, bad UI/UX and bugs).
BOY WAS I WRONG. Its been nothing but a mess. Sales said migration was included. Haha, joke on me, included int he fact that I can migrate the site myself, they won't help at all. Then their platform i is extremely broken. In my experience, it is buggy, and doesn't work as it should, and their support articles that their chat people love to send you are incomplete.
In my experience, the support team gets snarky with you fast, loves to push you to billing (so yes, they seem cheaper then much better options like Cloudways but in the end they are actually way more expensive because of the time it takes to deal with their support, bad UI/UX and bugs).
- In my experience, being snarky
- In my experience, lying to get the sale (or almost lying but not really lying)
- In my experience, blaming the customer
- In my opinion, UI/UX
- In my experience, being decent
- In my experience, removing bugs
- In my experience, not saying anything to get the sale
- In my experience, realizing your customer support team IS your sales team
February 18, 2020
inMotion Hosting keeps my websites moving!
I use inMotion Hosting to host all of my Virtual Private Server websites. If I have a client with a server intensive application, inMotion Hosting is the host I use to implement the project. The VPS hosting allows me to carve resources out in a customized way to allot memory and CPU resources to each client as needed.
- Reliability - never had downtime to this point.
- Fast response - chat support is usually within 10 minutes.
- inMotion Hosting shared hosting is limited in I/O but this isn't advertised.
- First line of tech support could be a little more technically trained.
December 31, 2019
Seven years of my experience with InMotion Hosting.
Score 10 out of 10
Vetted Review
Verified User
I use InMotion Hosting to build websites and other online services for my business clients. All our clients' websites are on my VIP account. Having an affordable hosting package is wonderful for my small rural business because my clients are hands-off when it comes to the website. Before InMotion I had several hosting companies I was using, but InMotion got an affordable price plan and kept all the websites and online stores I've created in one place.
- Customer Support is one reason I use InMotion Hosting.
- When I call InMotion I get someone I can talk to, and not a support person reading off a screen.
- They could use better tutorials.
- I'd like for there to be a better community forum.
When I have an issue, I can go on their support chat and fix an issue rather than have them send me the instructions. It wasn't really a hosting issue, but they fix my problem anyways.
December 20, 2019
InMotion - The Honeymoon Period Doesn't Last Forever
We used InMotion in order to host our website and database resources. As a hosting solution, we found it affordable and much better than our previous hosting solution. It helped us scale our business while being able to reasonably meet the needs of our customers which was a big win initially, however the honeymoon period didn't last very long and we eventually faced a lot of hardships with our decision to use InMotion.
- Affordable.
- Great support team.
- Reliable hardware.
- Availability of advanced technical support.
December 20, 2018
I found InMotion Hosting to be the most affordable and reseller-friendly hosting option out there
For years, I was a Hostgator re-seller customer. But after they were bought out, my experience with their company, particularly the customer service quickly deteriorated. Too many issues, and I finally had a strong reason to leave them, migrate all my clients, and launch with a new provider. As you can imagine, this was no small task and I did a great deal of research on not only the best hosting company but the best re-seller friendly hosting business. Inmotion Hosting quickly gravitated to the top, addressed my questions, and provided an affordable re-seller hosting program. Once I switched, they helped me migrate my old sites, and get me going on the new system. It was a great deal of work, but they were helpful in making it as painless as possible. Since 2016, I've had a great and solid experience while also referring other people to them, and becoming an affiliate of their products.
- Their customer services are great. In most cases, it's readily available.
- They provide WHM and CPanel management tools, both of which I was familiar with prior to switching.
- They provide a Cpanel based SSL option at no additional cost. This saves me and several clients a great deal of money.
- Their support article repository is terrific. They have content on any question I could ever ask.
- The company is employee-owned, so I don't have to worry about a future sale and loss of support like my last hosting company.
- There was an isolated server issues incident that caused extended down-times and required a few site restorations. But, they were helpful in working through this and getting things back online.
- At times, there can be a wait (more than 15 minutes) for the chat support, but this is not normal.
- The aesthetics of their website feels somewhat outdated.
August 31, 2018
InMotion Hosting: An Affordable Solution for Every Business
Score 9 out of 10
Vetted Review
Verified User
My business uses InMotion Hosting to host our website using a managed VPS server.
- InMotion cannot be beat when it comes to the value of the services and support provided.
- InMotion Hosting provides a reliable and stable hosting infrastructure.
- InMotion Hosting provides friendly, knowledgeable, and prompt customer support.
- InMotion Hosting needs to be somewhat more consistent and transparent with its pricing.
October 10, 2017
Great Webhost Provider
I use inMotion for web hosting and email service. At peak consumption, I ran over 20 different websites with as many email accounts. My company is a residential real estate brokerage, so all of our websites are used for marketing purposes.
- Ease of use
- Low cost
- Great tech support
- Managing or deleting subscriptions could be made easier to use.